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Get answers to your queries


Recharge & Bill

Our customer service is available 24/7 ,You can report using the dispute option or can raise a ticket or directly call our customer support manager @ +91 9880132082 between 09:00 AM & 09:00 PM
You have to purchase recharge API for that please contact our sales team at [email protected] .com Or call the centralized sales /Support number +91 9880132082.Once your user account is activated our technical support team will guide you and assist you on integration process.
That depends upon the plan you choose ,we have four types of margin plans with different offers.
Your commission for each transaction will get updated under My profit option on your account from there you can add the commission earned to your wallet.
The commission you earned will get added instantly under your profit option, once the recharge is successfully processed.
No, Since we are providing online multi recharge service and directly tied up with operators the recharge margins are varying each other depending upon the operator.
No,Since we are providing online connectivity with the operator rather than the traditional LAPU recharge there wont be any down time during the peak hours, Our servers are much capable to handle bulk transactions per minute.

Payments

Usually the amount will get credited to your wallet with in 10 minutes once the payment received at our end by any method like UPI,NEFT,IMPS etc. If there happened any delay you may contact our support team at +91 9880132082 or mail our support team at [email protected]
Your payment request form will get rejected if it doesn’t match with our bank statement. You may submit another request form once it is rejected.
Yes we do support UPI payment ,maximum amount you can transfer via UPI is Rs.100000 (one Lakh)
Unfortunately NEFT transactions will take maximum or 3 hours to get reflected at our end ,Once the amount is credited at our end we will process the wallet credit request at our end.
No need to inform the billing team since it will be verified and processed by the delivery service team, in case you find any delay then please send a mail with the details at [email protected]

My Account

You need to get your own registered domain like .com,.in,.org from a domain provider after that you have to make setup charge to us and your account will get activated with in 30 minutes.
Under a reseller you are able to create a distributor,retailer and user as your dowlevels.
Your wallet account can be easily recharge by various payment options like net banking ,Cash deposit ,and through UPI or by Google Pay
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Android Application

Yes ,we provide a dedicated native Android based application from which you can handle all the operations like in the web platform.
No,it is totally free you can download it from the playstore and using your registered login credentials you can start using the app.

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